On-Demand Support

Like having your own IT department – one hour at a time

Does your business truly need full IT support day to day? Most small businesses only need occasional support until things grind to a halt. Unfortunately, the last minute is not the best time to find a quality IT service provider. Knowing who to call before disaster strikes ensures that your down-time will stay at a minimum.


According to a YouGov survey 42% of small businesses owners reported that technology not working is their number one anxiety.

Get rid of any anxiety you may have by using On Demand support for reasons such as:

  • The technology is too sophisticated for employees to understand without assistance.
  • Their technology is nearing its end of life.
  • They may be working with a limited budget or resources.
  • They are reluctant to enter into a contracted service with a fixed price attached.

For more information on our On Demand support, or how our company can assist with other technology needs,


Managed Services

ECONOMICAL COMPUTER NETWORK MAINTENANCE AND IT MANAGEMENT SERVICES FOR BUSINESSES

Do the budget challenges of technology maintenance have you running in circles? Secure your bottom line by partnering with Remack Computer Consultants for consistent computer support on a flat-rate monthly basis.


No two organizations are the same, so we recommend only the service options that address your unique needs. Our support plan is designed to deliver the benefits of a fully staffed IT department at a fraction of the cost. Working together, we first determine your company’s business and IT goals, and then an IT services package is tailored specifically for you.

  • LESS DOWNTIME: issues are identified before they cause problems
  • LOWER OVERALL IT COSTS: stop being charged everytime there's a problem
  • PLANNED EXPENSES: flat monthly fee can include it all
  • INCREASED EFFICIENCY: ensure all systems function seamlessly
Predictable cost analysis is yours, with managed IT support from our team of experts.

RCC support plans include:

  • Remote Monitoring of Critical Systems
  • Antivirus Monitoring/Malware Removal
  • Vendor Management
  • Hardware Monitoring
  • Patches and Updates
  • Remote Management and Administration
  • Managed Firewall with Security Services
  • Spam Filtering


IT Projects

We offer various services to asssist you in completing your future IT projects

  • NETWORK CABLING

    One of the main components of a system that companies usually forget is the connectivity of their network. We offer full low-voltage data cabling services (both in and out of wall) for smaller home installations and very large existing and new construction commercial buildings.
    We can hard wire entire buildings, or setup secure wireless access points for broadband quality wireless internet over larger coverage areas.

    Stable networks need stable cabling

    • Low maintenance telephone patch panels
    • CAT5 CAT6 gigabit ethernet
    • New construction or existing offices
  • NEW OFFICE /OFFICE MOVES
  • Cabling is just one facet of your organization’s IT infrastructure - and it all needs to be moved with as little downtime and disruption as possible. If you’re planning an office move - or even if you’re trying to organize your current location - you know how many details are involved. If you're in the middle of an office move or reorganization you have a great deal more to think about than your business’s IT. Let Remack Computer Consultants help lift the burden of at least one of your tasks. We will configure both your data and your voice networks to get your business back up and online. Whether you’re adding more equipment to your current office or you’re moving to a completely new location, we can help.
  • DEKSTOP DEPLOYMENTS
  • Purchasing new equipment can be an exciting, but stressful time. Without a full IT staff this daunting task may take weeks, depending on how many new machines you have. Remack Computer Consultants can get your machines up and running, installed with the required, as well as desired, software needed. Multiple offices getting new desktops? No problem. We take the direction from you. Let us know how we can help.
  • VENDOR APPLICATIONS DEPLOYMENTS
  • Have specific applications already in use throughout your organization that needs managing and needs updating on occasion? Let us assist you with everything related to your industry specific applications from vendor support to system wide deployments.
  • FIREWALL/WEB FILTER INSTALLATION
  • Don't let a malicious third party destroy everything you’ve worked hard for. Email & Spam Protection makes sure your email is working for you, not leaving you vulnerable to security problems. One person in your organization can open the wrong email or click the wrong link leading to system wide issues that you can avoid by having protection in place.

IT Consulting

Are You Fed Up With Broken And Slow-Running IT? Your technology experts should be able to have needed conversations with you about the outlook of your organization's technology. We take a genuine interest in your problems and provide solutions that are custom tailored to your environment to give you the best outcome possible. We provide solutions that are within your budget and delivered quick and efficiently.

We can provide on-demand planning and execution of IT projects big and small. We can also work with your existing in-house IT staff to make sure they stay on task, on target and on budget.

Don't hesitate to contact us to get a current state of your technology.

Our consulting consists of:

  • Technology Planning - finding the potential problems in your company's IT system in order to design an affordable solution for you
  • Business Continuity Planning - ensure the protection of your business data from unforeseen disasters
  • Strategic Planning

Website Design & Development

In today’s world, you can’t risk not having a website. Much less, a website that’s not mobile responsive, adjusting to screens of all shapes and sizes. design. Responsive Design allows your site to look good on mobile devices, desktops, and everything in between.

Here’s what we offer:

  • Custom Web Design
  • Responsive Design
  • Custom WordPress Development

Additionally, we offer ongoing website support and maintenance for those who have built a site with us.


Surveillance

How secure is your place of business when you’re not there? Our surveillance system installs help you with the peace of mind needed.

  • IP based
  • Night Vision
  • Digital
  • Wide Angle lens
  • Interior and Exterior models available
  • View from your Android or Apple device